CUSTOMS & IMMIGRATION
All travelers — regardless of age or citizenship — flying between the United States and Canada in either direction are required to present a current, valid passport book.
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- For international travel, all passengers must present the following valid documents:
- Passport book. Passport cards, NEXUS, enhanced licenses, etc. are not valid for air travel on Kenmore Air
- Travel visa, eTA, or ESTA are required depending on your nationality
- For travel to the US, a CDC attestation form confirming you haven’t been in the Democratic Republic of the Congo in the past 21 days
- All travelers flying between the United States and Canada are subject to customs inspection including a search of their persons and baggage.
There are certain crimes that are considered misdemeanors in the United States but are felonies in Canada. Driving Under the Influence (DUI) or Driving While Intoxicated (DWI) are common examples. If you have been convicted of any crime, you may be denied entry into Canada. Please visit Citizenship and Immigration Canada for more information on inadmissibility.
Canadian Border Services Agency require additional documentation for any minor children entering Canada unless accompanied by both parents or their legal guardian. The Government of Canada provides resources on this topic including a recommended consent letter.
It is each passenger’s responsibility to ensure that he/she is in compliance with all applicable regulations for the country he/she is entering. In the event that you are denied entry into the United States or Canada for any reason, you are liable for the cost of your return flight to the country of origin. Kenmore Air cannot be liable for any expenses or inconveniences arising from denied or delayed entry.
What do I need to cross the US/Canada border?
Travelers, regardless of age or citizenship, flying between the United States and Canada require a passport book.
A passport card, enhanced driver’s license, global entry, nexus, etc. are not valid for air travel on Kenmore Air.
All passengers flying into the US, including US citizens, must complete a CDC attestation form before boarding confirming they haven’t been in the Democratic Republic of the Congo in the past 21 days. This form will be available at terminal and collected by your pilot at boarding.
For more information see the CDC website
Washington and some other states are issuing “enhanced driver’s license.” Isn’t that as good as a passport?
No, not for airline passengers. Air travelers are being held to a higher standard than those using any other mode of transportation. Enhanced driver’s licenses will meet identification and citizenship requirements at land and sea border crossing but will not be acceptable for air travel.
What about a Nexus Card?
Although NEXUS cards are acceptable in lieu of a passport at some international airports, none of the ports of entry used by Kenmore Air is equipped to accept NEXUS cards.
What if I’m a US citizen stuck in Canada without a passport and need to get home urgently?
Unfortunately, there are no exceptions to current passport requirements for emergencies. You simply cannot fly into the United States without a passport. You will need to contact the nearest US consulate for assistance.
I’m not a US or Canadian citizen. Do I need a visa as well as a passport?
A passport will be required unless you’re traveling under very special circumstances. Visa requirements are sometimes complicated and are beyond the scope of what Kenmore Air can offer concrete advice on. Each passenger is responsible for determining the immigration requirements applicable to their situation and for taking the necessary steps to meet those requirements. Contact the nearest US or Canadian consular facility in your home country for more details. Please review ETA & EsTA requirements as well.
- Canadian Electronic Travel Authorization – passports are required to obtain an ETA
- US Electronic System for Travel Authorization
The US Department of State’s Visa Waiver Program permits visa-less entry into the United States for citizens of 36 countries, subject to certain requirements. The most important of these is that citizens of Visa Waiver Program countries apply for and receive authorization to enter the United States through the Electronic System for Travel Authorization, or ESTA.
What is ESTA?
The Electronic System for Travel Authorization (ESTA) is the system by which citizens from Visa Waiver Program countries can lawfully enter the United States without a visa. Application for entry through ESTA is easy and free of charge. It can be completed as long as two years or as soon as a couple hours prior to travel, through it is recommended to apply at least 72 hours prior to travel. ESTA is not required of or available to US or Canadian citizens, citizens of countries that are not in the Visa Waiver Program, or citizens of any country who are traveling on a visa. For complete ESTA details, click here.
What about the kids?
Children, regardless of age, are subject to the same passport requirement as adults.
Canadian Customs & Border Services requires additional documentation for any minor children entering Canada without both parents or legal guardians. The purpose of this documentation is to insure the safety of children and to enable Canadian authorities to contact absent parents or guardians regarding their children should such a need arise. Such children must carry a letter of permission from the parent(s) or legal guardian(s) not traveling with them. This letter should specify the dates, the itinerary and the accompanying parent or guardian for which and with which the child has permission to travel, as well as contact phone numbers for the absent parent(s) or guardian(s). Additionally, divorced parents with shared custody rights should carry legal documents establishing their status. If you and your spouse or partner are both traveling with your children, you will not need additional documentation to enter Canada. However, you are nevertheless encouraged to carry a letter of permission with you in case your travel plans change.
Past legal troubles?
There are certain crimes that are considered misdemeanors in the United States but felonies in Canada. Driving Under the Influence (DUI) or Driving While Intoxicated (DWI) is one example. If you have been convicted of any of such crimes, you can be denied entry into Canada. More detailed information on the Canadian “criminal inadmissibility” law, as well as procedures for overcoming past convictions, can be found here.
What about pets?
IMPORTANT: As of August 1, 2024, the Center for Disease Control and Prevention and U.S. Customs and Border Protection have new requirements for dogs entering the U.S. If you are planning to travel with a dog internationally between the U.S. and Canada, we require that you first ready and comply with these official requirements prior to booking your flight. Please read ALL requirements.
Pets can be flown across the US/Canada border, with some restrictions and some extra paperwork. For US regulations, click here, and for Canadian policies, click here.
Also, please be aware that if your pets weigh 25 pounds (11kg) or more, you will need to buy dedicated seats for them at the time you book your own flight. Depending on destination, these seats may have a reduced Pet Space fare or may be billed at standard adult fare.
How about firearms?
Like pets, guns can be carried across the border, with restrictions. Regulations for bringing firearms into the United States can be found here.
Additionally, regardless of which border you are crossing, Kenmore Air requires all passengers carrying firearms to complete a Firearms Declaration prior to tendering baggage or boarding an aircraft. Kenmore Air reserves the right to inspect firearms prior to boarding to insure that they are safely configured for flight. If you intend to travel on Kenmore Air with a firearm, please discuss this with a customer service agent at the time you make your booking to insure that you are informed of all applicable policies and procedures.
What if I am denied entry?
This FAQ is designed to address the most common questions regarding international travel between the United States and Canada. Ultimately, however, it is each passenger’s responsibility to insure that he or she is in compliance with all applicable regulations for the country he or she is entering. In the event that you are denied entry into the United States or Canada for any reason, you are liable for the cost of your return flight to the country of origin. Kenmore Air cannot be liable for any expenses or inconveniences arising from denied or delayed entry.
