- Book your flight to/from Boeing Field and the option to add on the shuttle comes during the booking process
- Price is $20 per person each way
- Shuttle bookings are non-refundable and seats are limited
- Shuttles depart Sea-Tac Airport one (1) hour prior to flight departure from Boeing Field
- Please allow two (2) hours for connections in/out of Sea-Tac Airport with your shuttle departure/arrival
- Kenmore Air ground shuttles drop off and pick up at Door 2 at the south end of the Baggage Claim level. Please meet your driver curbside 15 min prior to pick-up.
CHECK-IN INFORMATION
- International flights require check-in at least 60 minutes prior to scheduled departure time. See International Travel.
- Domestic flights require check-in at least 30 minutes prior to scheduled departure time.
- Seats for passengers who have not checked in by flight closure (40 mins for international and 10 mins for domestic) time may be released.
- In order to maintain an on-schedule operation, aircraft may depart prior to scheduled departure time (after flight closure).
- For flights departing from un-staffed locations (i.e., floatplane docks in the San Juan Islands or British Columbia, excluding Victoria), passengers are required to be at our designated pick-up location 20 minutes prior to scheduled departure time to accommodate unforeseeable variations in flight time.
DOCUMENTATION REQUIREMENTS
- A Passport Book is required for all passengers on international routes, including lap infants. See International Travel.
- Government-issued photo ID is required for all passengers over 18 years of age on domestic routes. Proof of age is required for Lap Infants on domestic routes.
FLOATPLANE BAGGAGE ALLOWANCE
- Floatplane passengers are welcome to bring baggage weighing up to 25 lbs. (11kg) total baggage weight per person, regardless of the number of bags.
- All items are weighed and count toward the allowance — including hand-carry items such as purses, laptops, backpacks, etc.
- Single items may not exceed 50 linear inches (127cm) (length + width + height); this equates to a standard 10 in. x 16 in. x 24 in. (25cm x 41cm x 61cm) carry-on bag as permitted on the major airlines.
- While we will do our best to accommodate our passengers, any baggage weight over stated limits is not guaranteed to travel. Contact our reservation desk for inquiries about excess baggage.
LAND PLANE BAGGAGE ALLOWANCE
- Land plane passengers are welcome to bring baggage weighing up to 50 lbs. (23kg) total baggage weight per person, regardless of the number of bags.
- Single items may not exceed 50 lbs. (23kg).
- Single items may not exceed 62 linear inches (157cm) (length + width + height); this equates to a standard large-size suitcase but is smaller than the largest “cruise-style” suitcases.
- Personal items may not exceed 36 linear inches (91cm) (length + width + height).
- For passengers travelling to or from Victoria International Airport (YYJ), no checked baggage is allowed.
- Two (2) carry-on size bags are permitted and will be subject to TSA x-ray screening.
- Single items may not exceed 50 linear inches (127cm) (length + width + height); this equates to a standard mid-size carry-on.
- While we will do our best to accommodate our passengers, any baggage weight over stated limits is not guaranteed to travel. Contact our reservation desk for inquiries about excess baggage.
EXCESS-BAGGAGE FEES
All baggage conforming to the baggage allowances specified above for each mode of service travels without additional charge. Due to limited baggage capacity in our small aircraft, we strongly encourage passengers to limit themselves to the baggage allowances specified above.
In the event that excess-baggage is required, the following services are available:
- Excess-baggage presented at check-in will be flown on a strictly standby basis for a fee of $1/lb. ($2.20/kg) above the allowance for the mode of service. This fee is assessed separately for outbound and return flights. “Standby” means that the excess-baggage flies only if capacity is available, and excess-baggage that is accommodated on outbound flights is not guaranteed to be accommodated on return flights.
- Guaranteed carriage of excess-baggage may be reserved in advance according to the fee structure in the table below by calling our Customer Service group at 866.435.9524.
| Mode of Service | Route | 0-25 lbs | 26-50 lbs. (12-23kg) or less | 51-100 lbs. (23-46kg) |
|---|---|---|---|---|
| Floatplane | San Juan Islands & Victoria | Included with fare | $75 | $189 |
| Middle Inside Passage (Nanaimo to Dent Island) |
Included with fare | $160 | $385 | |
| Mode of Service | Route | 0-50 lbs | 51-100 lbs. (23-46kg) or less | |
| Land plane | Eastsound & Friday Harbor Airport | Included with fare | $189 | |
| All excess-baggage fees listed above are inclusive of tax. |
Golf clubs may be accommodated under the following parameters:
- One ‘Sunday Bag’ with a total weight of 25 lbs. (11kg) or less may be carried per passenger in addition to the standard baggage allowance on floatplane routes. This is a lightweight nylon bag holding approximately 6 clubs. An advance booking must be made specifically for your Sunday bag on floatplane routes. A prepaid fee of $25 per passenger, per segment applies. This will be listed on your eTicket confirmation, once the advance booking is complete.
- Sunday Bags do not require advance booking on wheeled-aircraft routes provided the combined weight of the Sunday Bag and passenger baggage does not exceed 50 lbs. (23kg).
SEA-TAC SHUTTLE GROUND TRANSPORTATION
Kenmore Air offers pre-paid ground shuttle service between Seattle-Tacoma International Airport (SEA) and the Seattle/Boeing Field terminal (BFI). Please visit our Sea-Tac Shuttle Ground Transportation page for more information.
CHANGES & CANCELLATION
Ticket pricing is dynamic and fluctuates per season. Refundable tickets are available at the time of booking.
Packages include: Victoria Sea & Sky made in partnership with Victoria Clipper *and* Whale Watching or Kayaking Packages with San Juan Safaris.
CHANGES
- Flight changes made more than (24) hours prior to flight departure are subject to any difference between the fare originally booked and the prevailing published fare for the new flight segment(s).
- Package changes made more than (72) hours prior to flight departure are subject to any difference between the package originally booked and the prevailing published fare for the new package.
CANCELLATION
Kenmore Cancelled Flights Due to Weather
- Our ability to operate safely is sometimes limited by weather conditions, including poor visibility or high winds. If your flight is canceled due to weather, we offer the following options:
- Full refund through the same process in which you paid.
- Rescheduling on a later flight.
- Flight credit which may be used for up to 18 months in the future.
- We do not offer any other form of additional compensation for Acts of Mother Nature.
Standard Fare
- For flight cancellations made more than (24) hours prior to flight departure, the value of canceled flight segment(s) is retained as booking credit. To utilize the booking credit, travel must be completed within 18 months from the date the reservation was first canceled. All flight credits are fully transferable.
Refundable Fare
- For flight cancellations made more than (24) hours prior to flight departure, the value of canceled flight segment(s) will be reapplied to the original form of payment.
Standard Fare/Refundable Fare
- A change or cancellation made less than (24) hours prior to flight departure will result in full forfeiture of the fare.
Packages
- A change or cancellation of a Package made less than (72) hours prior to flight departure will result in full forfeiture of the Package fare.
TRAVELING WITH INFANTS & CHILDREN / UNACCOMPANIED MINORS
Traveling with Infants and Children
We know that traveling with kids can be an adventure. To help keep the adventure fun for both you and your child passenger, please carefully review our policies and recommendations for traveling with infants and children.
While there is no minimum age for infants traveling with us, check with your doctor if you’re unsure your infant should be traveling via plane.
As of their second birthday, children are no longer considered infants. The Federal Aviation Administration requires all children who have reached their second birthday to occupy their own seat.
All passengers shall occupy an approved seat and remain secured with an individual seatbelt during taxi, take-off, and landing, except children who have not reached their second birthday by the day of the flight. An adult passenger accompanying the child may hold these children in their lap.
Car seats are not allowed in the main cabin. They must be stored in the luggage compartment and will count toward baggage allowance
Kenmore Air reserves the right to require proof of age for any child passenger. Please be prepared to provide a birth certificate, passport, or other documentation upon request. Infants must have a valid passport when traveling on Kenmore Air internationally.
Unaccompanied Minors
Download Unaccompanied Minor Form
Kenmore Air will accept for transportation unaccompanied children (UM). A child, age 11-13, shall be considered unaccompanied if not in the company of a related passenger, parent or guardian. The age limits shall be the age of the child on the date of commencement of travel. An unaccompanied minor form must be completed and signed by a parent or legal guardian. Once the UM is in the care of a Kenmore Air Employee, the UM must be monitored at all times until he/she is transferred to the care of the Pilot. The UM shall be seated directly behind the Pilot. On arrival, the Pilot shall escort the UM to the terminal, or other designated meeting location and verify the identification of the receiving party prior to releasing custody of the UM. The signed UM form shall be retained at the arrival station.
Unaccompanied Minors will not be transported on ground shuttles to/from SeaTac Airport.
If traveling to Canada, a child under the age of 18 has different travel guidelines to follow: https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/minor-children-travelling-canada.html
MISSING FLIGHTS
- Missing a flight – defined as failure, for any reason, to check in prior to flight closure (flight closure is 40 mins for international and 10 mins for domestic) – results in full forfeiture of the fare for the missed flight segment regardless of fare class (with the sole exception of government fare, which is fully refundable at any time).
- Passengers missing a flight may fly stand-by on the next available flight over the same route at no additional charge.
- Passengers affected by major-airline flight delays into Sea-Tac Airport are strongly encouraged to contact our Customer Service group at 866.435.9524 at first indication of a delay. Our Customer Service Agents are available to discuss contingency options.
PETS
- IMPORTANT: As of August 1, 2024, the Center for Disease Control and Prevention and U.S. Customs and Border Protection have new requirements for dogs entering the U.S. If you are planning to travel with a dog internationally between the U.S. and Canada, we require that you first ready and comply with these official requirements prior to booking your flight. Please read ALL requirements.
- Cats and dogs are welcome aboard Kenmore Air flights. For the comfort and safety of our passengers, we maintain a limit of one animal per flight.
- The animal must be harmless, inoffensive, odorless, require no attention inflight, and remain in one location for the duration of the flight.
- Passengers are responsible for the loading and unloading any animal they are traveling with.
- Advance bookings are required for all dogs and cats, regardless of size or weight, and fees may apply, according to the table below. Arriving for your flight without advance bookings for your pet may result in unanticipated fees or denial of boarding. Your pet will be listed on your emailed itinerary. To add a dog or cat to your booking, please contact our Customer Service group at 866.435.9524.
| Pet Weight | Floatplane (Year-Round Routes) |
| 25 lbs. (11kg) or less | No fee; counts toward standard baggage allowance |
| 26–50 lbs. (12–23kg) | $85 each way |
| 51–100 lbs. (24–45kg) | $189 each way |
| Pet Weight | Land plane (Year-Round Routes) |
| 50 lbs. (22kg) or less | No fee; counts toward standard baggage allowance |
| 51-75 lbs. (23–34kg) | $85 each way |
| 76-150 lbs. (35–68kg) | $189 each way |
-
- All cats must travel in a small, soft sided, duffel-bag style carrier.
- Most dog kennels will not fit in our aircraft on our scheduled service flights, however, charter service may be an option. Please contact our Charter group at 866.359.2842 to discuss options.
- Pet immunization records and a health certificate are required on international routes.
- Kenmore Air does not offer unaccompanied pet transport services.
ACCESSIBILITY SERVICES
At Kenmore Air, we are committed to providing a safe and comfortable experience for all of our passengers. Due to the compact size of our aircraft, we are exempt from the requirements of the Americans with Disabilities Act (ADA). As a result, all passengers must be able to independently navigate narrow aircraft steps.
Our top priority is always the safety of our passengers. For this reason, we are unable to accommodate passengers who cannot board or disembark with minimal assistance. Minimal assistance refers to the ability to ascend or descend the narrow steps with little to no help, such as only receiving support for balance or using an arm for guidance. Passengers who require more than minimal assistance should travel with someone that can provide that assistance to you.
Additionally, we do not provide wheelchairs at any of our terminals and/or docks. Passengers must be able to walk a short distance to reach the aircraft for all arrivals and departures.
We greatly appreciate your understanding as we work to ensure a smooth and safe experience for all of our passengers. If you have any questions or need further clarification, please contact our customer service department at 1.866.435.9524 or email us at [email protected] prior to your flight.
SCHEDULED & CHARTER FLIGHTS ROUTE MAP
Check out this route map to as well as our scheduled flights, scenic flights and charter flights to see everywhere that Kenmore Air flies to across the Pacific Northwest!
RESTRICTED ARTICLES
- Federal law prohibits the carriage of hazardous materials aboard aircraft in your luggage or on your person. Many everyday products are considered hazardous under these regulations.
- Categories of items that are generally prohibited include but are not limited to: flammable substances, explosives, oxidizers, poisons, compressed gases, infectious agents and radioactive materials.
- Examples of specific prohibited articles include: aerosols, spray starch, fireworks, strike-anywhere matches, gasoline, lighter fluid, butane, pesticides, paint, scuba tanks, propane cylinders and loose lithium batteries.
- More information is available at the FAA PackSafe website.
- Passengers violating Federal hazardous materials laws are subject to fines of up to $250,000 and/or imprisonment of up to five years.
- All passengers, baggage and cargo traveling on any Kenmore Air flight or ground shuttle or within the confines of any Kenmore Air facility are subject to search at the discretion of Kenmore Air.
- Kenmore Air has the right to refuse service to anyone for any reason.
PRIVACY
Kenmore Air will not share any personal or private customer information with any person or organization outside of Kenmore Air, except as required by US or Canadian law.
ACCEPTED FORMS OF PAYMENT
We accept the following credit cards
- Visa
- Mastercard
- American Express
We accept Personal Cheque with a form of ID.
Kenmore Air is cash-less; as of December 1, 2019
WHAT ARE THE LAKE UNION SEAPLANE ADVISORY BUOYS?
The City of Seattle, with a permit from the Department of Natural Resources (DNR), installed a line of five buoys on 5.24.2018 in a north-south line in the center of the lake. These are to mark a seaplane advisory area for a trial period this summer. While this is a City of Seattle initiative we know a lot of you have questions and want to hear from us.
SEAPLANE VERSUS WHEELED PLANE WEATHER IMPACT
Kenmore Air operates two types of aircraft: seaplanes (Beaver & Otter models) and Kenmore Air Express wheeled Caravans. When weather conditions impact our flights, the way we navigate is different for each type of aircraft:
-
Seaplanes (VFR – Visual Flight Rules): Our seaplanes rely on visual navigation, meaning pilots need clear visibility of the ground and surroundings to safely operate. When low visibility or fog occurs, it can impact the ability to fly, which is why seaplane flights may be delayed or canceled in these conditions.
-
Kenmore Air Express Caravans (IFR – Instrument Flight Rules): The Caravan wheeled planes are equipped to fly in more challenging weather conditions, using instruments for navigation even when visibility is low. This means they are less impacted by weather and can often operate in conditions where seaplane service may be affected.
WHAT FUEL DO YOUR PLANES USE?
The majority of our fleet operates with turbine engines which run on JetA fuel which is essentially a refined grade of kerosene and does not contain lead. The backbone of our fleet are our Turbine Otters which utilize JetA as do our Turbine Beavers. Our piston Beaver fleet of planes and our trainers use 100 octane low lead fuel. All of our land based planes are turbines and also utilize Jet A.
Leaded fuel plays 2 key roles in aircraft engines, first as a lubricant and secondly as an octane boosting element.
Engines receive FAA approval with stipulations for approved fuel characteristics. Changing to a new fuel outside of those characteristics requires engine manufacturer and FAA approval.
Our fuel supplier, Philips 66 Aviation, has been researching and developing two solutions to the leaded aviation fuel issue with an unleaded fuel product as well as a new product called 100M with manganese replacing the lead. More information on these solutions may be found here: Unleaded Avgas, Phillips 66 Aviation – TrustedFuel.com
The 100M solution is the most promising and is expected to be available in 26/27. This solution would not require FAA variances to use.
Kenmore Air is committed to making this change when the fuels become commercially available.
QUICKTIX FLIGHTS
Scheduled Service Destinations Include:
- Kenmore/Lake Washington to/from San Juan Islands and Victoria Inner Harbour
- Seattle/Lake Union to/from San Juan Islands and Victoria Inner Harbour
- Boeing Field to San Juan Islands
- 10 one-way tickets
- Shuttle between Boeing Field and Seattle-Tacoma International Airport can be added for $25 per person
$1,890 USD
QUICKTIX FLIGHTS WITH SHUTTLE SERVICE
Scheduled Service Destinations Include:
- Kenmore/Lake Washington to/from San Juan Islands and Victoria Inner Harbour
- Seattle/Lake Union to/from San Juan Islands and Victoria Inner Harbour
- Boeing Field to San Juan Islands
- 10 one-way tickets
- Complimentary shuttle service between Boeing Field and Seattle-Tacoma International Airport
$1,990 USD
more details
- When traveling between the United States and Canada, all travelers must present the following valid documents:
- Passport Book
- Travel visa | eTA (foreign passports)
- New Canadian entry requirement now in effect: visa-exempt foreign nationals who fly or transit through Canada are expected to have Electronic Travel Authorization (eTA).
- US Passport holders or US Permanent Resident (green card) holders do not need an ETA. If you have a travel-visa, you do not need an ETA.
- Kenmore Air is prohibited from accepting documents such as passport cards, NEXUS cards, and enhanced driver’s licenses, even though they are acceptable at some border-crossing locations.
- All travelers flying between the United States and Canada are subject to customs inspection including a search of their persons and baggage.
There are certain crimes that are considered misdemeanors in the United States but are felonies in Canada. Driving Under the Influence (DUI) or Driving While Intoxicated (DWI) are common examples. If you have been convicted of any crime, you may be denied entry into Canada. Please visit Citizenship and Immigration Canada for more information on inadmissibility.
Canadian Border Services Agency require additional documentation for any minor children entering Canada unless accompanied by both parents or their legal guardian. The Government of Canada provides resources on this topic including a recommended consent letter.
It is each passenger’s responsibility to ensure that he/she is in compliance with all applicable regulations for the country he/she is entering. In the event that you are denied entry into the United States or Canada for any reason, you are liable for the cost of your return flight to the country of origin. Kenmore Air cannot be liable for any expenses or inconveniences arising from denied or delayed entry.
What do I need to cross the US/Canada border?
With a handful of very limited exceptions, ALL travelers — regardless of age or citizenship — flying between the United States and Canada in either direction now require a passport. And “passport” in this context, means a passport booklet, not a so-called “passport card” or “enhanced driver’s license”; these documents are not valid for air travel.
Washington and some other states are issuing “enhanced driver’s license.” Isn’t that as good as a passport?
No, not for airline passengers. Air travelers are being held to a higher standard than those using any other mode of transportation. Enhanced driver’s licenses will meet identification and citizenship requirements at land and sea border crossing but will not be acceptable for air travel.
What about a Nexus Card?
Although NEXUS cards are acceptable in lieu of a passport at some international airports, none of the ports of entry used by Kenmore Air is equipped to accept NEXUS cards.
Your Customer Service Agent sure asked a lot of questions. What’s up with that?
Along with all airlines operating cross-border flights, Kenmore Air is subject to a set of US Customs and Border Protection (CBP) regulations known collectively as the Advance Passenger Information System (APIS). APIS requires that prior to boarding any international flight, Kenmore Air transmit to CBP and receive a positive vetting response from CBP for the identity and citizenship information of every passenger and crew member aboard the flight. This information consists of full legal name (including middle name) as it appears on your passport, date of birth, citizenship, country of residence, passport number and expiration date, and passport country of issue. In addition, for non-U.S. citizens entering the United States, additional information on “person status” is required — specifically, where the passengers are staying in the United States or connecting flight information if they are in transit to another country through the United States.
The need for Kenmore Air to get CBP’s OK on all transmitted passenger information before boarding international flights and the potential for flight delay if any of the transmitted information is missing or inaccurate are the reasons for Kenmore Air’s 60-minute check-in requirement for international flights. This time is required to enable CBP to respond to any last-minute changes to our flight manifests, such as no-show passengers. Without extending our check-in time, we would have inadequate time to meet CBP’s reporting and vetting requirements, with the potential that flight departures could be significantly delayed. We apologize for the inconvenience.
What if I’m a US citizen stuck in Canada without a passport and need to get home urgently?
Unfortunately, there are no exceptions to current passport requirements for emergencies. You simply cannot fly into the United States without a passport. You will need to contact the nearest US consulate for assistance.
I’m not a US or Canadian citizen. Do I need a visa as well as a passport?
A passport will be required unless you’re traveling under very special circumstances. Visa requirements are sometimes complicated and are beyond the scope of what Kenmore Air can offer concrete advice on. Each passenger is responsible for determining the immigration requirements applicable to their situation and for taking the necessary steps to meet those requirements. Contact the nearest US or Canadian consular facility in your home country for more details. Please review ETA & EsTA requirements as well.
- Canadian Electronic Travel Authorization – passports are required to obtain an ETA
- US Electronic System for Travel Authorization
The US Department of State’s Visa Waiver Program permits visa-less entry into the United States for citizens of 36 countries, subject to certain requirements. The most important of these is that citizens of Visa Waiver Program countries apply for and receive authorization to enter the United States through the Electronic System for Travel Authorization, or ESTA.
What is ESTA?
The Electronic System for Travel Authorization (ESTA) is the system by which citizens from Visa Waiver Program countries can lawfully enter the United States without a visa. Application for entry through ESTA is easy and free of charge. It can be completed as long as two years or as soon as a couple hours prior to travel, through it is recommended to apply at least 72 hours prior to travel. ESTA is not required of or available to US or Canadian citizens, citizens of countries that are not in the Visa Waiver Program, or citizens of any country who are traveling on a visa. For complete ESTA details, click here.
What about the kids?
Children, regardless of age, are subject to the same passport requirement as adults.
Canadian Customs & Border Services requires additional documentation for any minor children entering Canada without both parents or legal guardians. The purpose of this documentation is to insure the safety of children and to enable Canadian authorities to contact absent parents or guardians regarding their children should such a need arise. Such children must carry a letter of permission from the parent(s) or legal guardian(s) not traveling with them. This letter should specify the dates, the itinerary and the accompanying parent or guardian for which and with which the child has permission to travel, as well as contact phone numbers for the absent parent(s) or guardian(s). Additionally, divorced parents with shared custody rights should carry legal documents establishing their status. If you and your spouse or partner are both traveling with your children, you will not need additional documentation to enter Canada. However, you are nevertheless encouraged to carry a letter of permission with you in case your travel plans change.
Past legal troubles?
There are certain crimes that are considered misdemeanors in the United States but felonies in Canada. Driving Under the Influence (DUI) or Driving While Intoxicated (DWI) is one example. If you have been convicted of any of such crimes, you can be denied entry into Canada. More detailed information on the Canadian “criminal inadmissibility” law, as well as procedures for overcoming past convictions, can be found here.
What about pets?
IMPORTANT: As of August 1, 2024, the Center for Disease Control and Prevention and U.S. Customs and Border Protection have new requirements for dogs entering the U.S. If you are planning to travel with a dog internationally between the U.S. and Canada, we require that you first ready and comply with these official requirements prior to booking your flight. Please read ALL requirements.
Pets can be flown across the US/Canada border, with some restrictions and some extra paperwork. For US regulations, click here, and for Canadian policies, click here.
Also, please be aware that if your pets weigh 25 pounds (11kg) or more, you will need to buy dedicated seats for them at the time you book your own flight. Depending on destination, these seats may have a reduced Pet Space fare or may be billed at standard adult fare.
How about firearms?
Like pets, guns can be carried across the border, with restrictions. Regulations for bringing firearms into the United States can be found here.
Additionally, regardless of which border you are crossing, Kenmore Air requires all passengers carrying firearms to complete a Firearms Declaration prior to tendering baggage or boarding an aircraft. Kenmore Air reserves the right to inspect firearms prior to boarding to insure that they are safely configured for flight. If you intend to travel on Kenmore Air with a firearm, please discuss this with a customer service agent at the time you make your booking to insure that you are informed of all applicable policies and procedures.
What if I am denied entry?
This FAQ is designed to address the most common questions regarding international travel between the United States and Canada. Ultimately, however, it is each passenger’s responsibility to insure that he or she is in compliance with all applicable regulations for the country he or she is entering. In the event that you are denied entry into the United States or Canada for any reason, you are liable for the cost of your return flight to the country of origin. Kenmore Air cannot be liable for any expenses or inconveniences arising from denied or delayed entry.
How do I get a passport?
US passports are issued by the Department of State. First-time passport applications must be made in person at a designated “passport acceptance facility” — often a post office, Federal or state court, or government office. Most passport renewals do not require in-person application but can be processed by mail. Complete instructions for obtaining a first-time passport or renewing an existing one can be found online.
Standard turnaround time on a typical passport application is six weeks. For an additional expedited service fee, this period can be reduced to two weeks. If a passport is needed urgently for specifically planned travel less than two weeks in the future, an applicant can make an appointment to visit a Passport Agency, where passports can be issued as quickly as same-day. There is a further fee associated with this service, and applicants can visit a Passport Agency by appointment only. A list of the 15 national Passport Agencies with addresses and contact info can be found here. Appointments to any of these Passport Agencies can be made by calling toll-free 877.487.2778. The Seattle Passport Agency, the only one in the Northwest, is located in the Henry Jackson Federal Building, 915 Second Avenue, Suite 992, in downtown Seattle. Its hours are 8:00 a.m.–3:00 p.m. Monday–Friday.
Various companies offer expedited passport application services for a fee. According to the Department of State, such companies cannot actually deliver a passport to you any quicker than the various expedited services offered by the government itself. Kenmore Air thus does not recommend the use of a commercial passport expediter.
Information on obtaining a Canadian passport can be found on the website here.
- Book your flight to/from Boeing Field and the option to add on the Sea-Tac shuttle service which appears as an add-on option during the booking process (or call into our Kenmore Air reservations team)
- Price is $25 per person each way
- Sea-Tac shuttle bookings are non-refundable and seats are limited
- Sea-Tac shuttle departs Sea-Tac Airport one (1) hour prior to flight departure from Boeing Field
- Please allow (3) hours for connections in/out of Sea-Tac Airport with your shuttle departure/arrival
- Kenmore Air ground shuttle drops off and picks up at Door 2. Proceed outside of Door 2 to the area marked “Airporters” for shuttle pickup.
Lake Washington Terminal
6321 NE 175th Street
Kenmore, WA 98028
Directions on Google Maps
Open Daily: 6:30 a.m. – 6:30 p.m.
Flight Operations
Mon – Fri: 7:30 a.m. – 7:30 p.m.
Sat – Sun: 8:30 a.m. – 7:30 p.m.
Limited paid parking is available in July and August with complimentary parking provided from September through June.
Lake Union Terminal
950 Westlake Avenue North
Seattle, WA 98109
Directions on Google Maps
Open Daily: 6:30 a.m. – 3 p.m.
Flight Operations:
Mon – Thur: 8 a.m. – 2 p.m.
Fri – Sun: 9 a.m. – Noon
Limited parking is available, however, there is meter parking as well as paid lots nearby. Complimentary bag storage is available on site.
Boeing Field
7277 Perimeter Road South
Seattle, WA 98108
Directions on Google Maps
Complimentary parking is available when you register your vehicle at check-in. Complimentary bag storage is available on site.
Friday Harbor Airport
800 Franklin Road
Friday Harbor, WA 98250
Directions on Google Maps
Eastsound/Orcas Island Airport
Eastsound/Orcas Island Airport
147 Schoen Lane
Eastsound, WA 98245
Directions on Google Maps
Victoria Inner Harbour / Seaplane Terminal
950 Wharf Street
Victoria, BC V8W 1T3
Directions on Google Maps
Seattle-Paine Field
(Charter Only Terminal)
3125 100th St SW
Everett, WA 98204
Directions on Google Maps
